My Safe Link Cell Phone Was Either Lost Or Stolen. How Can I Get Another?

19 Answers

David Gill Profile
David Gill answered
Safelink phones offer a free phone and a limited number of calling minutes to low-income families who need a phone but can’t afford them. The Universal Service Fund pays for this and every landline in the US contributes a small amount to pay for it. It is similar to the lifeline service provided by the US government.
If you lose your Safelink phone it is possible to call TracFone, who will issue you with a new one. TracFone are the company who own and run Safelink.
To call TracFone, dial 1-800-867-718 for your TracFone office and report the phone missing. You will more than likely need to also provide details of its loss, when it was last used and some other detailed information.
You will then have to give the representative the activation code you got with the phone, if you do not have this the phone number will suffice, though you may be asked for more information to clarify you are the owner of the phone.
You can decide to keep your old number or get a new one. After this is all done it is best to ask the people at TracFone and ask them to email you a copy of your report.
This will also include a tracking number for you to follow the postage of your new phone which should arrive in three business days. You can keep check on this using the site supplied with the email.
When the phone arrives, check the contents to make sure you have received all that is meant to be included. Check for the phone, battery, charger, sim card and any other accessories that have been said to be included.
You then have to set up your account, this can be done by ringing TracFone with the activation code and SIM card number found on the back of the card and speaking to the customer representative. Your phone should now be set up.
Anonymous Profile
Anonymous answered
My safe link phone was stolen how can I get another one
Anonymous Profile
Anonymous answered
Hello My names is Johnny Cook and I never received my safe link phone.  I as at  the Roanoke Rescue Mission which is located at 402 4th Street, SE Roanoke, VA 24013.  Please let me know how I can receive a new one.  Date of Birth is 3/14/62.
Anonymous Profile
Anonymous answered
My phone was stolen how can I sign up to get a other one
Anonymous Profile
Anonymous answered
The screen on my safe link phone is cracked under the face plate and it shows just yellow and purple swirls. I have sim card what do I need to do to get a new phone??
Anonymous Profile
Anonymous answered
Lost cellphone
denise  goodwin Profile
denise goodwin answered
I'm sure you know by now that you have to contact the company t have the service discontinued. 1-800-SAFELINK or safelink.com
Anonymous Profile
Anonymous answered
My phone was broken when it fell on the ground in the street. It doesn't work. Need new phone
Anonymous Profile
Anonymous answered
I ordered a new phone but I don't know mif my conformation means it say I have account
Brenda DAVIS Profile
Brenda DAVIS answered
My phone was stolen while I was grocery shopping I tried to order new one but don't think it went thru
Anonymous Profile
Anonymous answered
Hello My name is Reinaldo Rosario last ss number 9024 my cell phone was stolen I made a report with 75th pct Police are aware my cell number was 347 327-2201 Please help.
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