Log onto this site where you will be able to get details of your account and anything related to it online: www.mycricket.com/support/topic/Account-Management
You will be able to see all of your account and billing details once you have registered and logged on. You will also be able to upgrade your phone, add a line of service, view all the purchases that you have made for text messaging, add new plans, check the status of any orders you may have made, and even alter your communication and billing to something that is more preferable.
Once you have registered for an online account you will be able to access it 24 hours a day, every day, so you can look for your records at a time that suits you. If you do not find what it is that you are looking for you can also call Customer Services at 1-800-CRICKET, or *611 from your Cricket phone, but you will have to verify your account for security purposes.
You can also call Customer Services on either of these two numbers if you want to authorize somebody else to use your account besides you.
If the record that you want to find is your call history, then you will find that this will not be readily available. Cricket doesn’t keep them to hand in order to keep costs down. To get them, you will need to visit a full service Corporate-owned Cricket store (you can use the store locator search on their site to find the one that is closest to you.) Then, there will be a form to complete, which will need to be notarized, and then processed by the store. There will probably be processing fees associated with this search, and you will not get your call history instantly.
You will be able to see all of your account and billing details once you have registered and logged on. You will also be able to upgrade your phone, add a line of service, view all the purchases that you have made for text messaging, add new plans, check the status of any orders you may have made, and even alter your communication and billing to something that is more preferable.
Once you have registered for an online account you will be able to access it 24 hours a day, every day, so you can look for your records at a time that suits you. If you do not find what it is that you are looking for you can also call Customer Services at 1-800-CRICKET, or *611 from your Cricket phone, but you will have to verify your account for security purposes.
You can also call Customer Services on either of these two numbers if you want to authorize somebody else to use your account besides you.
If the record that you want to find is your call history, then you will find that this will not be readily available. Cricket doesn’t keep them to hand in order to keep costs down. To get them, you will need to visit a full service Corporate-owned Cricket store (you can use the store locator search on their site to find the one that is closest to you.) Then, there will be a form to complete, which will need to be notarized, and then processed by the store. There will probably be processing fees associated with this search, and you will not get your call history instantly.
