The "screen code" or "screen lock" feature is available on certain iPod models and allows the user to set a 4-digit combination to prevent someone else using the iPod. Unless the combination is entered, the iPod will be locked and, therefore, unusable.
An Apple representative is unable to unlock the iPod so do not waste time going into your local Apple store for help. However, "screen lock" only locks users out of the user interface but if you connect the device to a computer, you will still be able to manage music on the iPod with iTunes and access all data on it in disk mode.
Firstly, if you do not have a USB connector already, purchase one online or buy one in shops to hook the iPod to the computer. Usually, if you connect the device to the primary computer the iPod originally synced with, you can open iTunes on the computer and when you disconnect, it will no longer be locked. On this occasion, as the iPod was found and will not be connected to the primary PC, you will have to restore the iPod which means all the music and other data will be erased once the restore process is completed. This process cannot be undone.
To get rid of the "screen lock", connect the device to the PC (this will now be the primary computer), open iTunes and hit the synchronize button - this will start the process. Alternatively, if want to see what data is already on the iPod, you can connect the iPod to the computer, go to the hidden folder named "iPod_control", and delete the "locked" file. By doing this, the iPod will automatically unlock but a new code cannot be activated unless you restore the iPod.
An Apple representative is unable to unlock the iPod so do not waste time going into your local Apple store for help. However, "screen lock" only locks users out of the user interface but if you connect the device to a computer, you will still be able to manage music on the iPod with iTunes and access all data on it in disk mode.
Firstly, if you do not have a USB connector already, purchase one online or buy one in shops to hook the iPod to the computer. Usually, if you connect the device to the primary computer the iPod originally synced with, you can open iTunes on the computer and when you disconnect, it will no longer be locked. On this occasion, as the iPod was found and will not be connected to the primary PC, you will have to restore the iPod which means all the music and other data will be erased once the restore process is completed. This process cannot be undone.
To get rid of the "screen lock", connect the device to the PC (this will now be the primary computer), open iTunes and hit the synchronize button - this will start the process. Alternatively, if want to see what data is already on the iPod, you can connect the iPod to the computer, go to the hidden folder named "iPod_control", and delete the "locked" file. By doing this, the iPod will automatically unlock but a new code cannot be activated unless you restore the iPod.