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Can I See A List Of My Incoming Calls Online From Verizon?

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Arianna Vaccaro Profile
Arianna Vaccaro answered
Yes, you can see a list of your incoming calls from Verizon online if you pay per minute for the phone calls you make. On the other hand, if you have an unlimited tariff you will be unable to get a breakdown of every single call that has been made, although this does largely depend on where you live. This is because some states do not legally require phone companies to keep details such as these, while in other states they do need to keep full records.

To check if you are able to access these details, all you need to do is follow these steps:

  • Go to the Verizon website and log into your account using your User ID and password
  • Next, you need to click on the 'My Bill' option.
  • Look for the 'Print and Download' option which you should be able to see in the upper right hand corner of the screen.
  • Click on the 'Download call details' section and this should bring up all the incoming and outgoing call details
  • If only a few calls come up, this could be a sign that you live in a state where Verizon is not obliged to keep all your details
If you are still unable to log into your account to access your list of incoming calls, there is always the option of contacting Verizon directly. This can be done in a few ways:

  • Talk online with a virtual agent
  • Post a comment in the online community forum
  • Email the customer services team
  • Send your queries in a letter
  • Get in touch over the phone
All the details you will need to get in touch with Verizon can be found at this link: http://www22.verizon.com/content/contactus/

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