I Accidentally Dropped My IPod And Now It Won't Work. Can Someone Recommend Any Helpful Information In Repairing It?

15 Answers

Matthew Crist Profile
Matthew Crist answered
Dropping your iPod won’t necessarily be the end of its useful life - but it could be.  Many times, you can recover a malfunctioning iPod by performing a manual reset of the device.  These instructions are found in your original owner’s manual and on Apples iPod dedicated site.  If your iPod is powering on, you could start by attempting to connect it to iTunes and restore it from the iTunes interface.  If there are issues beyond what iTunes is capable of patching, it will recommend that you restore the device to factory default and then reinitialize it with iTunes.  Unfortunately, if this does occur, you will lose all purchases not transferred and available on your computer. 

The tools available within the iTunes interface if the device is seen by it are very thorough and helpful in repairing damaged iPods and other iPhone or iPad issues. 

If you are unable to get the device to turn on, you can still go to Apple’s site and go through the step by step troubleshooting.  The step by step guides walk you through specific steps related to our individual device.  Apple has one of the more comprehensive and user friendly self help tools in these troubleshooting guides for their devices.  Just because your iPod quit ‘working’ doesn’t mean it’s destroyed, it just might take some work to get it back up and running and then reloaded with your music. 

If you live near to an Apple retail store, they have a service called "Genius Bar" that you can make an appointment at and have an Apple Expert take a look at your device and give you a prognosis as to the extent of the damage.

In the unfortunate event that there are physical damages incurred in the fall, you could check for possible coverage’s or prices of repair for your device but honestly, the iPods are usually cheaper to replace than to repair.  You may find yourself taking advantage of a forced upgrade because your older style is no longer available.
Anonymous Profile
Anonymous answered
I dropped my ipod accidentally into a bucket of water while cleaning, it was submerged about 2 minutes before I realized it.  I let it dry for about 3 days and still no screen, I tried toggling the menu key and the bottom button on the wheel but it wont reset, I also tried connecting it to my computer and restoring which it did without a problem, but still I have a black screen, I will try the blow dryer, but I would appreciate any other suggestions.

Sad without music
Elliot Peace Profile
Elliot Peace answered
Hi, this happened to me I dropped it from about a foot and it wouldnt turn on, absolutely crapped my self, try holding the lock button and the home button at the same time, hold for 30secs until the apple logo appears, and problem solved it worked for me! Hope this helps.
Anonymous Profile
Anonymous answered
If you drop it In water you put it in rice for a few days..  I don't know how it works but a friend did it and it worked with his phone
Anonymous Profile
Anonymous answered
My ipod is water damaged AND dropped humerous times. Following others advise to get the water damaged ipod to work again I would drop it rather hard onto any surface and would sometimes start working. I think the throws damaged it cause now after I dropped it it wont turn on or connect. Menu button works as a fast forward button for unknown reason and cannot soft reset. It looks fried please help D:
Anonymous Profile
Anonymous answered

I still have an Ipod that I bought about 10 years ago.  I think it was the first with color display and video.  Today  I dropped it from not more than a foot onto a hard surface.  It went dead.  No response.  The usual home+menu buttons reset did not work.  Neither did plugging it into a computer.  

Just read a few responses here and tried tapping it gently and then resetting.  It works now.  Many thanks!!!

Anonymous Profile
Anonymous answered
Maybe if you restore your iPod, which you can try to do by switching the Hold Button a couple of times, then simultaneously pressing the center and Menu button. This is a restoration of your iPod, so I hope this helps.
thanked the writer.
Mitch Cameron
Mitch Cameron commented
Thanks Rungirl. It fell from my deck, about 10-12 feet to the ground. I tried resetting the iPod but the only thing that happens is a white screen with a mini ipod stating: www.ipod/support/ipod. com. Doesn't seem it's good news. Thanks for your help!
Anonymous Profile
Anonymous answered
I tapped mine on my hand to turn it off because sometimes it wont turn off and I usually do this but when I went to turn it back on it just shows a white screen and still is! I tried the center and menu button but nothing is working! What do I do?!
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Anonymous answered
I dropped my iPod nano 3rd (with a wrapper) from the 3rd floor all the way down earlier. At first it still worked normally like nothing had happened, but then I held the Play button to turn it off and couldn't turn it on again! I tried restarting it, pressing all the buttons, switching Hold, tapping, even plugged it in my computer but nothing happened, it just blacked out >< Now what should I do guys? >
Anonymous Profile
Anonymous answered
I think you just need to get a mechanic to look at it or something. Or you may just need a new one. It depends how badly it was broken.
Anonymous Profile
Anonymous answered
I dropped my ipod nano and the screen was just black, I pressed all the buttons but it wouldn't work it wouldn't connect to my computer either but I try-ed resetting it by flicking the hold switch on and off then holding the Middle and menu button and it came back on again, hope this helps =)
thanked the writer.
Anonymous
Anonymous commented
Wow thanks i just tried that and it woreked THANK U SOOOOOO MUCH i was soooo sad cause i had just gotten my ipod and the thought of me damaging it so soon was crazyy for my ( im going to buy a protective case for it now)
Anonymous Profile
Anonymous answered
I dropped my ipod like 5 feet from the ground and it was dead...tried to turn it on...didn't work. It's not on hold and I have tried the middle and center button with the lock button but nothing works. I plugged it into my computer and nothing shows up!!!!! HELP PLEASE I got it for Christmas!!!! Last year!! My Dad will kill me!!!! By the way, I'm 12 and he's not here right now so....HELP!
Anonymous Profile
Anonymous answered
I bought a ipod video off ebay and it kept saying connect to computer to restore on iTunes I tried about 12 times it still didnt work but I taken it to my computer place down town and its now fixed so try that even it might not say that or anything it would be a good try to take it some were
or talk to apple experts on wwww.apple.com
Anonymous Profile
Anonymous answered
K so dropped ipod touch in toilet.... I know lame the touch screen kinda works its been working since yesterday when I dropped it I need help it will unlock but screen wont work for more then 2 mins!!! HELP!
Anonymous Profile
Anonymous answered
I dropped my earlier today... Got the ipod support screen.. And when it was trying to reset I put it up to my ear and heard a weird clicking/ grinding sound inside it. Went back to my house and plugged it in and it kept giving me the ipod support screen... So I reset it and while it was resetting I dropped on my table from about 6 to 8 inches  up while it was resetting... After each drop I put it up to my ear to see if it was still clicking/ grinding... And after the third time or so it came back on and started to work again... It worked for me so hopefully this is helpful... Good luck bro... Oh and it is an ipod classic 120gb. If that matters.... Word... Good luck to you bro.

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