I need help to log into my Yahoo! account and it won't let me log in. What can I do?


2 Answers

David Shabazi Profile
David Shabazi answered

Are you trying to retrieve the password for it, yet it still isn't working?

This actually happened with my previous Yahoo! Email account. I was attempting to retrieve my password after a long time of not using it because I forgot it. When I came to the part where it asked for me to fill out that one code with distorted text, it would always state that I got it wrong even though I was correct. This happened for a while, and I eventually came to the conclusion that my Yahoo! Account might have been suspended. I'm not saying yours is, but that could be a possibility.

If this is the case, create a new email account. If it isn't, then would you mind going into more detail as to how it won't let you login?

Alex Moore Profile
Alex Moore answered

When your account has been compromised, or you have forgotten your Yahoo! Mail password, you could try:

  1. Access the Sign-in Helper.
  2. Enter an email address or a phone number associated with the account.
  3. Click Continue.
  4. Follow the instructions.

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