To unlock your Samsung Solstice you will need to have an unlock code, which will remove the current network on your phone by AT&T. To receive the specific unlock code for your phone you will need to contact the network directly.
To obtain the unlock code from your telephone network, you should dial *#06# on your Samsung Solstice handset and wait a few minutes until the International Mobile Equipment Identifier (IMEI) number appears on the screen. Ensure that you make a note of this number as it is needed to continue the process.
After that, you should call the customer service department of AT&T and follow the instructions until you reach a representative. Once you are speaking to someone then you will be asked to verify your wireless account and then you should request the representative to unlock your code. For them to do this you will have to tell them your IMEI number and wait for them to generate the code. Make sure you write down the code they relay to you.
Once you have finished the conversation you should then turn off your Samsung Solstice and remove the battery from the back. In addition to removing the battery you should also take out the SIM card from the slot position inside the battery compartment. Wait a few seconds and then reinsert the battery and turn the mobile device back on.
Once that has been completed and your phone turns on you should use the phone pad to dial #7465625*638* followed by the eight digit unlock code given to you, and then press the # key. Once you have done that you should wait for the screen to read ‘Network Lock Deactivated’. You should end the process by restarting your phone and then your phone will be unlocked.
To obtain the unlock code from your telephone network, you should dial *#06# on your Samsung Solstice handset and wait a few minutes until the International Mobile Equipment Identifier (IMEI) number appears on the screen. Ensure that you make a note of this number as it is needed to continue the process.
After that, you should call the customer service department of AT&T and follow the instructions until you reach a representative. Once you are speaking to someone then you will be asked to verify your wireless account and then you should request the representative to unlock your code. For them to do this you will have to tell them your IMEI number and wait for them to generate the code. Make sure you write down the code they relay to you.
Once you have finished the conversation you should then turn off your Samsung Solstice and remove the battery from the back. In addition to removing the battery you should also take out the SIM card from the slot position inside the battery compartment. Wait a few seconds and then reinsert the battery and turn the mobile device back on.
Once that has been completed and your phone turns on you should use the phone pad to dial #7465625*638* followed by the eight digit unlock code given to you, and then press the # key. Once you have done that you should wait for the screen to read ‘Network Lock Deactivated’. You should end the process by restarting your phone and then your phone will be unlocked.
