What is PUK code for cellular one - alcatel?

All mobile phones will lock if the PIN code has been entered wrongly three times. This is to prevent a cellular phone from being used if it has been lost or stolen. Once the phone is locked, it will require the eight digit PUK code, which is only available from the service provider.

• PUK Code

The Puk code and the default PIN number should be on the card that was supplied with the SIM, or the package in which it came. If this card is no longer available, it will be necessary to contact the relevant service provider.

The contact details for most providers can be located by typing the provider's name followed by contact details, such as 'Virgin, contact details' into the search engine.

The provider will ask for the number of the phone and then supply the relevant PUK code. This can then be entered by the user. The number should be entered carefully, as it must be correct.

• Guessing the PUK

There is little point in trying to guess the PUK code, as getting it wrong more than a couple of times is likely to result in the SIM being locked permanently. The only way to get the phone unlocked is to purchase a new SIM card.

• Getting a New Phone

There is the option to simply go out and buy a new phone. When shopping for a new phone, it is a good idea to have a look at some comparisons between different makes and models.

'byemobile', for instance, makes it possible to compare technical statistics, features etc, of any model of any three makes, such as Alcatel, Nokia and Motorola, side by side on the same page.