The code for resetting your phone to the factory settings is *#7370#. After typing this you need to either press the dial key or press the enter key.
Before you go ahead and reset your phone to its factory settings, you should be aware that this will completely wipe your phone of all its content. This means any photos, messages or contacts will be deleted when the phone is reset. The best thing to do to make sure you don't lose all your files is to save them onto your SIM or memory card.
To do this you need to select on the options for each section such as contacts and messages, then select 'save to SIM'. Some phones will allow you save all date to the SIM card in one go, whereas other phones may unfortunately require you to save everything one file at a time.
If the code does not work, you may have to take your phone to an independent mobile phone shop. They may charge a small fee for unlocking or resetting your phone, but will be a lot cheaper than purchasing a new one. Another option would be to take it to the store or service provider you bought it from. They should be able to completely reset the phone or even offer you a replacement if there is a fault with the handset (and you are still under warranty).
Before you go ahead and reset your phone to its factory settings, you should be aware that this will completely wipe your phone of all its content. This means any photos, messages or contacts will be deleted when the phone is reset. The best thing to do to make sure you don't lose all your files is to save them onto your SIM or memory card.
To do this you need to select on the options for each section such as contacts and messages, then select 'save to SIM'. Some phones will allow you save all date to the SIM card in one go, whereas other phones may unfortunately require you to save everything one file at a time.
If the code does not work, you may have to take your phone to an independent mobile phone shop. They may charge a small fee for unlocking or resetting your phone, but will be a lot cheaper than purchasing a new one. Another option would be to take it to the store or service provider you bought it from. They should be able to completely reset the phone or even offer you a replacement if there is a fault with the handset (and you are still under warranty).
