Snapchat users might come across the “could not refresh messages” error message every now and again and it is always useful to know how to deal with this situation when it arises.
This error is displayed when the app has trouble connecting to the company’s servers. This issue could be a result of issues with the network, poor data reception or even problems with wi-fi access, among other issues.
What to do when Snapchat says it could not refresh messages
You can check the system status for more information when this happens. You can find more information about the system status by visiting this page; https://support.snapchat.com/a/system-status.
It helps to wait a while before trying to access the messages again, but it usually does not take long before the issue is resolved. This problem might last for a couple of minutes or even a couple of hours.