On back of your new Verizon modem
look for a reset button , Stick a pen
or pin inside the reset button on
the back of the modem , hold that
in for a while lightly than let go
take afterwards than unplug your
modem wait for about 1 minute
than plug it back in , You should
be able to open up the modem
look for a reset button , Stick a pen
or pin inside the reset button on
the back of the modem , hold that
in for a while lightly than let go
take afterwards than unplug your
modem wait for about 1 minute
than plug it back in , You should
be able to open up the modem