My webcam on my lenovo has stopped working. It isn't broken, but none of my apps can find it. All my drivers are up to date, my privacy settings allow it to work, and i have no antivirus programme stopping it. Help?

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2 Answers

Darren Wolfgang Profile
Darren Wolfgang answered

Webcam
is not detected or unable to turn on the camera. Before going to the
below troubleshooting flow, please give a quick check. Try different
apps to identify whether it is a hardware problem. Different apps
include Youcam, Skype, Line, Facebook messenger, etc.

The issue may be caused by:

  • Camera driver is out of date or not installed correctly
  • Camera was disabled in Device Manager
  • Camera was set off under Privacy or Lenovo Settings
  • Hardware is broken

Confirm webcam is on under Privacy

  1. In Windows 8/8.1, open Charms Bar via the desktop and click on Settings option. Click on PC info or Change PC settings -> Privacy -> Webcam. Slide on the webcam or configure to Let these apps use my webcam.
  2. In Windows 10, open Settings -> Privacy -> Webcam. Slide on the webcam or configure to Let these apps use my webcam.
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/SOLVED-Built-in-Camera-not-working/td-p/3353327
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Megan Fisk
Megan Fisk commented
All drivers appear to be up to date, however it doesn't show up in device manager for some reason. I know the hardware isn't broken because it works every now and then. Lenovo vantage won't pick it up either. Ill try look in privacy settings. thanks.
Darren Wolfgang
Darren Wolfgang commented
You're Welcome:) You may want try restoring your computer to factory settings that can help too . I know this is the last thing you want do but sometimes that's the only thing that works in the long run.
data recovery Profile
data recovery answered

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