How can i get my pre paid idea calling detail?


1 Answers

Samantha Mitchell Profile
Call the customer service number to access your pre paid calling details.
  • Customer service method
Idea, like most prepaid cell phone products is not going to send you a monthly detailed list of the calls you made. Unlike a cell phone plan that requires a monthly fee and a contract, prepaid cell phones are designed for anonymity and ease. They are also designed to be flexible so that you are not locked into a company and can shop for the best prices.
Given the design of these products for flexibility it can be difficult to access the call details. You will need to start by finding the phone number to customer service.
  • Payment for details
Once you reach customer service you can ask for your call details. As long as you are calling about the most recent month's usage you should be able to get the call details by talking with a customer service representative. The downside is that you may have to pay for the information to be sent to you. At the very least you will have to prove that you are the owner of the cell phone.
  • Cell phone privacy
Privacy with phone calls still exists, though there has been some debate on this. The downside is that if you have a prepaid cell phone and you call for details you may still have a hard time accessing the information. The company will have laws regarding cell phone privacy. They may block you due to the anonymity of the purchase. In other words, you have to prove that you are the owner of the prepaid account. You may even have to get a court order to release the details depending on the company policies. This can be nearly impossible.

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