Fixed immediately. A Microsoft technician directed me to select my country preference from this site http://www.msn.com/worldwide.aspx?pc=MDDCJS
Good to know that you solved your issue with the language pal, by the way to anyone with a website or a similar project and interested in looking for a chat bot check the following link. There you can find great information about how to choose the best chat bot for your business. Please check it out.
L wish to write email change it to spanish and sent it h have done this before but now unable t can you help