According to the terms and conditions on the Match.com website, there are a few steps you can carry out in order to delete your account and profile. Before you delete your account make sure that you have first cancelled the automatic renewal of your subscription as follows. Within your ‘My account’ page (located via the link in the menu bar at the top of any page once you have logged into the site) you will see a tab that says ‘My Subscription’. Within this tab you can choose to cancel the renewal with at least 48 hours notice before your next subscription payment is due - this date can be found within the same tab.
Once you have cancelled the auto-renew, you can then choose to delete your profile and account. Note that cancelling the renewal of your subscription does not automatically delete your profile. Within your ‘My account’ page there is also a tab that is labeled ‘My personal info’. Click on this tab and scroll down to the ‘suspend my profile’ link. A new page will open and you can scroll right down to the bottom and select the option to ‘delete my profile’. In order to delete your profile you will be required to enter your username and password and then confirm again that you definitely do wish to delete it. This means that no one else (providing no one has your password) is able to delete your profile for you.
Once you have confirmed that you wish to delete your profile, you will immediately lose all access to your account and you will be redirected to the homepage to which you will no longer be logged in. Within 24 hours, your account and all the information associated with it will be permanently deleted meaning that you will no longer have any access to stored messages, profiles, lists of any other information you had within your account. If there is any information you may want to keep from your Match.com account, make sure to take note of it before you delete your profile. The information stored within your account can never be retrieved even if you choose to start a new profile with the site.
Once you have cancelled the auto-renew, you can then choose to delete your profile and account. Note that cancelling the renewal of your subscription does not automatically delete your profile. Within your ‘My account’ page there is also a tab that is labeled ‘My personal info’. Click on this tab and scroll down to the ‘suspend my profile’ link. A new page will open and you can scroll right down to the bottom and select the option to ‘delete my profile’. In order to delete your profile you will be required to enter your username and password and then confirm again that you definitely do wish to delete it. This means that no one else (providing no one has your password) is able to delete your profile for you.
Once you have confirmed that you wish to delete your profile, you will immediately lose all access to your account and you will be redirected to the homepage to which you will no longer be logged in. Within 24 hours, your account and all the information associated with it will be permanently deleted meaning that you will no longer have any access to stored messages, profiles, lists of any other information you had within your account. If there is any information you may want to keep from your Match.com account, make sure to take note of it before you delete your profile. The information stored within your account can never be retrieved even if you choose to start a new profile with the site.
