Which Telephone # Do I Call For AOL Service?

9

9 Answers

Lia Louis Profile
Lia Louis answered
Short answer: 1.800.827.6364

Getting the right phone number for any company can often depend on what type of service you are looking for. For example, you might call one number to contact the department responsible for establishing accounts. When it comes to internet service providers you might contact a different number if you are having technical difficulties as well.

Whatever the reason is for calling, the AOL number listed above will get you to customer service, but you have to call within the hours of operation.

Weekdays: 8am " 1am EST

Saturdays: 8am " 10pm EST

Closed Sundays and all major holidays

As is the case with most large companies, this number will be answered by an automated service, which makes it difficult to get to a live person. However, the common trick of pressing "0” several times is often successful in getting you to, at least, an operator.

If you go to aol.com and click on AOL Inc on the bottom of the page, it will take you to: corp.aol.com/ where you will see a small menu. Highlight About AOL and you will see another sub-menu with Contact Information towards the bottom. If you click that you will be taken to a screen with several phone numbers. If you are looking for information regarding or help with AOL media like mail or mobile applications you will find this towards the bottom left of the page:

Consumer Applications, AOL, Mail, AIM and Mobile

Kiersten Hollars: (650) 937-2007

As well as this on the right side:

AOL Headquarters

770 Broadway New York,

(212) 206-4400

When in doubt or if you are having trouble, calling the main hub of operations can usually produce more accurate results.
Anonymous Profile
Anonymous answered
www.telcobusters.com

This site provides phone numbers for AOL customer service; which number you call depends upon why you are calling:

AOL Toll Free Numbers


(8:00
A.M. To 2:00 A.M. Eastern time, 7 days a week)
Billing Services: (800)
827-6364
Technical Support: (800) 827-3338
High Speed Broadband Support:
(888) 849-3200
AOL Job Hotline: (800) 392-8200
Click here for alternative unlimited Dial-up Web Access or DSL
  
For specific AOL inquiries, you can also use the
following toll free numbers:

1-888-265-8001 AOL Product Information

1-888-265-8003 Billing
1-888-265-8004 AOL Screen Name/ Password

1-888-265-8005 Access Numbers for America Online anywhere
1-888-346-3704
Windows Tech Support Queue
1-888-265-8007 Macintosh Tech Support Queue

1-888-265-8008 AOL Cancellation - Cancel AOL
1-888-265-8009 Credit
Requests
1-888-265-8310 DOS Tech Support Queue

Anonymous Profile
Anonymous answered
Aol is a not as good as they use to be no one speaks good english so half of them   don't under stand what you ask them so trouble with your aol don't get fix and you keep paying aol for not thing is like pay for a car you don't have
jay jerome Profile
jay jerome answered
AOL Toll Free Numbers        (8:00 A.M. To 2:00 A.M. Eastern time, 7 days a week)
Billing Services: (800) 827-6364
Technical Support: (800) 827-3338
High Speed Broadband Support: (888) 849-3200
AOL Job Hotline: (800) 392-8200  Click here for alternative unlimited Dial-up Web Access or DSL
  
For specific AOL inquiries, you can also use the following toll free numbers:

1-888-265-8001 AOL Product Information
1-888-265-8003 Billing
1-888-265-8004 AOL Screen Name/ Password
1-888-265-8005 Access Numbers for America Online anywhere
1-888-346-3704 Windows Tech Support Queue
1-888-265-8007 Macintosh Tech Support Queue
1-888-265-8008 AOL Cancellation - Cancel AOL
1-888-265-8009 Credit Requests
1-888-265-8310 DOS Tech Support Queue  Click here for alternative unlimited Dial-up Web Access or DSL  International Callers (toll call) - 1-703-264-1184
Member Services in France - 0-800-903-910
Member Services in Germany - 0-180-531-3164
Member Services in the UK - 0-800-376-5432
TTY Service For Hearing-Impaired Members - 1-800-759-3323
To use TTY service, you must have TTY-enabled equipment
Anonymous Profile
Anonymous answered
The aol mail business office
Anonymous Profile
Anonymous answered
My aol is locked up and I can't delete or add names and change pass word
Anonymous Profile
Anonymous answered
Is aol so unavailable to customers that I cannot find a phone number anywhere on your website?  Even on your website where customers can ask for a phone number, there is not one available.  Is this company so broke that they cannot afford phone service to take care of there customers or is that what it is about at all?  I certainly is not about customer service or retaining any customers or keeping the ones they have happy at all, it is only about sales.  There are only sales materials and no materials to help solve problems or no phone numbers listed at all.  Maybe I should report you to the BBB or the Federal government for fraud.  I shall if I do not here from someone immediately by phone.  My phone number is 208-313-8404.  Signed, Expecting a phone call.

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