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I Forgot My Pass Word To Get Into My Hotmail Account And The Security Question Is Not Working. How Can I Get My Pass Word?

39 Answers

Joseph Russell Profile
Joseph Russell answered
If you have a Hotmail account and you forgot your password, there are several things that can cause login to fail.  Of course, the first is to make sure that you are spelling everything correctly.  Some Logins are case sensitive.  Since you forgot your password and the security question is not working, there is a way to reset your password information.  You can try logging into your normal Windows Live account and changing the password settings from there.  You could always sign up for another Hotmail account and start over.  However, this still does not resolve any issues involved with getting e-mail or data from the one that you want to log into.  You can create a new, temporary Live account and use it to try the access the old password information.  With the new account, you can go to the Windows Live Hotmail Forums.  Go to community forums on the community page and ask your question.

Once on the forum look for answers by user names that have "MSFT” or "Windows Live” in the name.  These are Microsoft representatives and would be an excellent resource for directing you in the right direction to answer questions.  You can try going to this web address
email.about.com/gi/o.htm?zi=1/XJ&zTi=1&sdn=email& and fill in your Windows Live ID and an alternative contact email.  Customer support will then ask you for several pieces of information to verify that it is really you. If they’re satisfied, they will provide you with the details needed to get access to your account once more.
Anonymous Profile
Anonymous answered
I forgot my hotmail password plz tell me what should I do
Anonymous Profile
Anonymous answered
I forget my email and my facebook password and I forget the security answer how would I get them back or change them???? Please help me.
Anonymous Profile
Anonymous answered
Yes I forgot my password and my secret question
Anonymous Profile
Anonymous answered
I come here to try and find it out and see if yous can help me
Anonymous Profile
Anonymous answered
I forget my hotmail password and I also forget my secret question so what can I do?
Anonymous Profile
Anonymous answered
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Nicola Richardson Profile
Someone hacked my account a few months ago, I was unable to get on to my account as they had changed the password. I then emailed Hotmail themselves and they asked me a few questions, one of them was, 'can you remember who was in your address book?', another 'who did you have emails from?'

From the information I provided to them they unlocked my account and gave me a new password.

Not sure if this will work for you, but it is worth a go. Good Luck :)
Anonymous Profile
Anonymous answered
I tried to get into my e-mails and my password wouldn't let me. Could you please let me know why? Thank you very much. Jean Dwight
Suhail Ajmal Profile
Suhail Ajmal answered
You can't log in to an account for which you have forgotten both the username and password. At least you must know the username so that you can get the password with some hint. However, the accounts which are not accessed by the users are deactivated after 30 days and if somehow you activate the account then you can't find old emails on it.
Anonymous Profile
Anonymous answered
I can't get into my hotmail account and the computer tells me they will send my password by 3-mail, but I can't get into the e-mail account because I forgot my password!!!!
Anonymous Profile
Anonymous answered
How do I get into my email account I forgot my password and its not working to get in
Anonymous Profile
Anonymous answered
My hotmail has been hacked ..My password will not open it do to being tried so many times ...I am sight impaired can any one help me please
Praveen mca Profile
Praveen mca answered
If some one hacked her ID , definitely they will change the basic information of that account, try recovery for some time.. If it doesnt work hire a hacker to open your account.
doris rispoli Profile
doris rispoli answered
Would e-mail that hotmail and they hopefully give you a new password. Than write it down. Or open a new account with all the different name and different user name and see what happens. Gave  you two things and see what  one will be better for you. I know I forgot mine for talk city and they gave me a new password each time you should open yahoo account and is much better and g-mail not sure about that. I have instant messenger and yahoo. Also have myspace but, is only for fun for myself. Mine main mail goes to yahoo and I would go for a new account. Good luck
trisha welsh Profile
trisha welsh answered
Samar,When you set up your acct.you are usually asked for an alt.e-mail in case this happens.If you didn't give one I don't kno,unless you go to Windows Live & ask them how to recover your password & give them some personal imfo.that you gave them.
Good Luck!!
Fred Jones Profile
Fred Jones answered
Hotmail does deactivate accounts after nonuse. I believe the timeframe is 90 days after you log in. Then after like a year, maybe more, they open the user ID so that others can use it. That is a real big problem with free email accounts. Also, if you do not remember the user name or the password, did you at least have a backup email address on the account. You could go in a register it as lost and they would email it to the backup address but you need to know the user name. Good luck
suman kumar Profile
suman kumar answered
No we can't retrieve hotmail account. Because I faced the same problem 4 years ago, I didn't use the account 6 months, & my account got deactivated
Anonymous Profile
Anonymous answered
Think about all the things you have done and try the word on the computer ect;cat and dog thats a thing I did that once I for got my password but I thought of something I did or got and then walla it works
Anonymous Profile
Anonymous answered
I need someone to send the password to my other account that is in yahoo so I can rec'd my messengers from hotmail
Anonymous Profile
Anonymous answered
Log in with your username - and it will prompt you with link for a lost password. You will have to answer the security questions and if you do correctly a new password will be sent to the email address you used when you registered with hotmail.
Anonymous Profile
Anonymous answered
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Suhail Ajmal Profile
Suhail Ajmal answered
There is no way you can get your password if you also forgot the answer of the security question. If it is not working then try it another time. However, I am giving you two websites from where you can get information on how to retrieve the password (hacking way).
Hotmail Password
Password Recovery Tools
Anonymous Profile
Anonymous answered
I am on a key board where I can't put my password as it is not an english keyboard what do I do please
Will Martin Profile
Will Martin answered
According to askleo.com and other sources I've seen, the only other way in that  case is to use billing information from any other MSN services you may have used. If that ' s not possible,  there may be nothing you can do, though you could try contacting hotmail.com just to see.
Aisha Profile
Aisha answered
The secret question has been taken away and changed, now the only solution left is the alternate email address. Try to contact the service section from the other address. Otherwise it will become impossible to retrieve it.
kimmberlee miller Profile
Go to msn.com, click on hotmail, it will show you a place to enter your username and password, if you haven't set up one you will need to register to get what they call a passport, with your info.

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