If you are struggling to find the new codes for My-Tv Africa channels it may be that your account has expired. You can visit the website or contact them to find out how long you have left on your contract and how, if necessary, to top up.
By typing in the website http://www.mytvafrica.tv/Index.aspx you can access even more information on how to find out the details of which channels you are entitled to receive on your account and how solve any problems you may have with your scratch card.
Once on the home page click on the tab on the left hand side of the screen that says 'Service Enquiry'. You will see that several options appear that will give you the information you need to solve any problems you may have.
On here you can even register or find a dealer to give you the latest offers and deals on the channels you can receive. If you are not sure if your account has expired then you can find out on your T.V by pressing the MENU button on your remote control and select the CA option. Then select the CONAX icon which should allow you to select the EVENT STATUS icon. This should then display your expiry date on the top line under EVENT STATUS.
If you are still in any doubts about codes and channels included, then contact My-Tv. Details are on the website under the CONTACT US tab in the top right of the page. They currently have call centres in Nigeria and Ghana. They note that if you cannot get through, then a My-Tv dealer in your area will be able to assist. Below the contact details there is an icon to locate your nearest dealer.
By typing in the website http://www.mytvafrica.tv/Index.aspx you can access even more information on how to find out the details of which channels you are entitled to receive on your account and how solve any problems you may have with your scratch card.
- How to navigate the website
Once on the home page click on the tab on the left hand side of the screen that says 'Service Enquiry'. You will see that several options appear that will give you the information you need to solve any problems you may have.
On here you can even register or find a dealer to give you the latest offers and deals on the channels you can receive. If you are not sure if your account has expired then you can find out on your T.V by pressing the MENU button on your remote control and select the CA option. Then select the CONAX icon which should allow you to select the EVENT STATUS icon. This should then display your expiry date on the top line under EVENT STATUS.
- Get in touch with a specialist
If you are still in any doubts about codes and channels included, then contact My-Tv. Details are on the website under the CONTACT US tab in the top right of the page. They currently have call centres in Nigeria and Ghana. They note that if you cannot get through, then a My-Tv dealer in your area will be able to assist. Below the contact details there is an icon to locate your nearest dealer.
