My Printer Said "Clear The Carrier Jam" What Does That Mean?


2 Answers

Ricky neck Profile
Ricky neck answered
1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and
manually center the ink cartridges carriage.
Clean the metallic rod inside the printer.

3.Cleaning the encoder strip:
printer should be off and disconnected from power.
open the front cover.
Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage
and pull your fingers across it toward the right-hand side of the printer and you can move the
cartridges carriage to clean the strip completely.
Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct
lighting running parallel to metallic rod.
Close the printer and try again to print.

4.Repositioning the Encoder strip.
Remove the power cord from the printer.
Open the front cover.
Gently slide the ink cartridge carrier to the middle of the printer.
Gently move the top part of the printer belt to the right.
Using an index finger, gently push encoder strip down and then back up, to get it back into the
slot located on the back of the ink cartridge carrier.
Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of t
the encoder strip.
Once the encoder strip has been re-seated, close the scanner lid.
Re-connect the power cord to the printer and try again to print.
thanked the writer.
Anonymous commented
Ricky_neck i read your response and when i turn my scanner on the carrier slams to the other side. Would this probably fix it. Maybe it needs to be re-seated? Thanks so much, i'm going to try this and see if it works. If not i guess i'm off to the store to purchase another. I've had this for 3 or 4 yrs so i guess i'm due for a new one anyways. Sherry
Anonymous Profile
Anonymous answered
Oh my god... Been trying to fix this darn printer for a month!!!  Thank you thank you for your post... I went through all of them one by one and it was #4!  All fixed - ready to print again!!  :)

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