Why Doesn't My Cell Phone Get A Signal In My House Any More?

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6 Answers

Adam Yare Profile
Adam Yare answered
There could be a number of reasons why you have recently lost signal on your cell phone when in your house. It could mean there is a problem with your handset and that it needs repairing; or it may be due to a fault with your local mobile transmitter.

A method which sometimes works when a phone completely loses signal and network is to turn off the handset and remove the battery. By replacing the battery and turning it back on after a few seconds, you may find this solves the problem. This is because sometimes when a phone has been on for hours or days at a time it can cause a minor error. Turning off and back on often resets this error, and restores the phone to full working order.

If you have tried the above and are still not receiving any signal, then you should check with family and friends who use the same service provider. Have their signals dropped recently? Do their phones work in your house? If the answer to the second question is no, it would suggest there must be a problem with the local transmitter. The only solution here is to wait until the transmitter has been repaired before the signal will return to your phone.

However, if other people's phones are picking up a signal from your house, it could be worth taking your phone to a repair shop or to the store you originally bought it from. They will inspect the phone and hopefully locate the problem. If they can't help, it is perhaps worth contacting your network. Otherwise, unfortunately, it looks like you may have to purchase a new cell phone.
Mati green Profile
Mati green answered
We have been experiencing the same problem. We have a bad tower in our area and the next nearest is blocked by too many trees. Call your cell provider and tell then your reception has diminished and they will  order a repair team to look into the tower for problems. Also.. Make sure you power down your phone for a few minutes every day, that resets the connections. Sometimes when reception isn't good you can power it down for 2 or 3 minutes and it will be better.
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Anonymous
Anonymous commented
I did call Verizon and talked to them about this situation. He checked and said there was no problem with any of the towers. I tried taking the battery out and powering it down for 10 minutes before I even called the Verizon folks. Nothing works. I explained the situation to them, and the guy had me go outside to see if I got bars out there. He called me on my cell and said, "Do you feel better now? Your phone works." I said, "I'M STANDING IN THE MIDDLE OF THE ROAD!" I never had problems getting service in my house, and my batter used to last 3 days without recharging. It now doesn't last even a day because it uses the power searching for a signal! It's very discouraging when you use your cell as you main phone! I am not going to stand in the middle of the road to make phone calls! I think I'll take the phone down to the Verizon place and have them do a diagnostic check on it. Thanks so much for your suggestions and comments! Wish me luck!
Mati green
Mati green commented
I had verizon when I first moved to Mississippi and I couldn't get any service unless I went 30 miles to the nearest town. They had to let me out of my contract since they couldn't service me anymore.. ask them about that... might be your only option at this point.... good luck.
Anonymous Profile
Anonymous answered

I seem to be having the same problem with my iPhone4 (from StraightTalk). I used to get 5 bars and not have to charge for days (unless I used it a lot that day). Now I can only get 3 bars no matter where I am. My phone was bought over a year ago and isn't even under warranty with Apple anymore (it only lasted 6 months, I think). There is no way to remove the battery in the iPhone4 and I have turned it off and left it off for over 30 mins before. This is my main phone and it upsets me when my husband calls from OTR and cant catch over half of what I am saying. Any suggestions?

Jacquelyn Mathis Profile
Are there any new structures in your area? This could be a reason for it to be doing this. Call your provider and have them come out and see what the reason might be. Hope this helps, good luck to you.
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Anonymous
Anonymous commented
There is a new structure that is pretty massive, but it was there before I went on vacation too. I used to be able to hold a charge on my phone for 3 days, but now it doesn't even last a day because once I come home it uses all my battery to search for a signal. The Verizon guy had me go outside and he tried calling me on it. I was standing in the middle of the road in front of my house and the phone rang. He said to me, "Do you feel better?" I asked what he meant by that. He said, "Your phone is working." I said, "I AM STANDING IN THE MIDDLE OF THE ROAD!" I don't think he understood what I was trying to tell him! I think I will take the phone to the Verizon place and have them do an analysis of the phone. I can't believe the battery would be the cause as it works fine anywhere else, and it's only a year old. Thanks for your suggestion...
Jacquelyn Mathis
Jacquelyn Mathis commented
I was also told that batteries are designed so that they die after about 6 months. This is their way of getting more money out of you, because they are designed for this.
Anonymous Profile
Anonymous answered
I live in Arizona and I have horrible cell coverage in my house. I have had Verizon Wireless since 2001 and never had any issues. So I asked around and here's what I found out. My house was built be Centex Homes and their homes are Energy-Star rated. This means they have an extra barrier of insulation built in the roof to keep cool air inside in the summer and warm air inside in the winter. However, this extra layer of insulation (I have no idea what it is made of) blocks cell phone signals quite well......pathetic.

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